FAQs

How long will it take for my items to arrive?

For standard, in-stock orders, our team strives to ship your purchase as soon as possible. For Standard Ground shipments, most orders are delivered within 10-15 days.

How do you calculate your shipping and handling charges?

PLEASE NOTE: Shipping is NOT set up on our website; however we can and do ship. We ask that your call or email us with the item(s) and quantities and we will be happy to provide you with a quote to ship.

Shipping rates are calculated based on the price total of the merchandise in your cart.

As closely as possible, the rates that we charge for shipping and handling quoted are an accurate reflection of the rates that we incur from our shipping partners to safely package and deliver your order, and ensure that it meets the highest expectations.

How will I know that you've received my order?

Once items have been ordered, a confirmation page will show a summary of your transaction. You may choose to print this for your records. An email version of this summary will be sent promptly, provided that we have an accurate email address. You will receive a subsequent email when your product ships, including tracking information (if available).

How do I ship to an address other than my billing address?

Simply enter the desired destination on the shipping information page at checkout.

Will I receive all the items in my order at the same time?

We ship your items as they are available. If all of the items on your order are in-stock and ready to ship, you will receive them at the same time. We do not fulfill backordered items. 

How do I use a promo code?

Enter the promo code in your shopping bag to receive a discount on your order. Not applicable to previous purchases. Only one promo code per purchase; not combinable with any other offers. Shipping and handling charges still apply. Limited time only.